Home About Me My Work Services Contact Speaking & Moderation

GLOSSY

Glossy •

On takes aim at Lululemon with proof-first leggings strategy

As Lululemon worked to contain fallout from its second, January 2026 see-through leggings controversy, On moved into the category with a $120 pair of SenseTec tights. The product boasted the brand’s biggest material innovation for 2026.In January, Lululemon paused online sales of its newly launched, $108 Get Low leggings in North America after widespread complaints that the fabric was not squat-proof. Videos demonstrating the transparency issues quickly circulated on social media. Founder Chip W...
Glossy •

Creator marketing is becoming a loyalty play

Influencer marketing is being rebuilt in real time as loyalty programs and affiliates are starting to merge.In early February, American Eagle launched its revamped AE Creator Community, a centralized platform where anyone with at least 1,000 followers can apply to receive products, complete challenges, earn commission, and collect points redeemable for cash or merchandise. This follows a similar move by Gap Inc., which in October introduced a creator affiliate and advocacy hub spanning its Old N...
Glossy •

Luxury Briefing: Joseph returns to the London Fashion Week runway amid a different fashion economy

For this week’s Luxury Briefing, I spoke with Joseph CEO Barbara Campos about the brand’s reentry into London Fashion Week, following years of financial repair and product discipline. The brand arrives at a moment when the middle of the luxury market is redefining its place, as customers shop for quality. Also, designers from Mithridate and Labrum London talk distribution, and a Harrods buyer weighs in on Maria Grazia Chiuri’s Fendi in Milan. For tips or comments, email me at zofia@glossy.coJose...
Glossy •

A buyer’s take on London Fashion Week, with Mytheresa’s Tiffany Hsu

This is an episode of the Glossy Fashion Podcast, which features candid conversations about how today’s trends are shaping the future of the fashion industry. More from the series →Subscribe: Apple Podcasts • SpotifyOn this week’s London Fashion Week edition of the Glossy Podcast, senior fashion reporter Zofia Zwieglinska is joined by Tiffany Hsu, chief buying director at Mytheresa, for a buyer’s perspective on the Fall 2026 collections.The event’s highlights included a confident, outerwear-led...
Glossy •

Jewlery has a London Fashion Week moment amid gold and silver pricing concerns

As gold and silver prices have fluctuated sharply over the past year, independent jewelers have had to make quick decisions about pricing, margins and messaging. Now, they’re using London Fashion Week to showcase their covetable styles and communicate industry value and stability. Toby Vernon, founder of 5-year-old jewelry company The Ouze, said changes in materials prices have not slowed demand for the company’s products. Instead, they have sharpened how it talks about value. The Ouze produces...
Glossy •

Luxury Briefing: How 2 designers weighed the costs vs. the benefits of an NYFW show

In this week’s Luxury Briefing, a look at the brand strategies behind Simkhai’s and PatBo’s show formats at New York Fashion Week, as well as data on the NYFW styles inspiring shoppers. Also, the most important takeaways from the Moncler earnings and news to know. For tips or comments, contact me at zofia@glossy.co.According to accessible luxury designers Jonathan Simkhai of Simkhai and Patricia Bonaldi of PatBo — both of whom have been mainstays on the New York Fashion Week calendar — participa...
Glossy •

The NYFW Rundown: Spectacle, sparsity and insights into American fashion

This is an episode of the Glossy Fashion Podcast, which features candid conversations about how today’s trends are shaping the future of the fashion industry. More from the series →Subscribe: Apple Podcasts • SpotifyOn this episode of the Glossy Podcast, we recap New York Fashion Week Fall 2026 by breaking down the defining themes of the season. Senior fashion reporter Danny Parisi is joined by Glossy international reporter Zofia Zwieglinska and editor-in-chief Jill Manoff, alongside special gue...
Glossy •

The Knot joins OpenAI’s ChatGPT ad test as brands rethink AI visibility

As OpenAI tests ads in ChatGPT, companies like The Knot are experimenting with conversational placements and AI-native discovery.This month, OpenAI officially entered the advertising business. “Today, we’re beginning to test ads in ChatGPT in the U.S.,” the company wrote in a blog post on February 9. The test will be visible to logged-in adult users on OpenAI’s Free and Go tiers, while Plus, Pro, Business, Enterprise and Education users will not see ads. For marketers, the change offers an oppor...
Glossy •

Luxury Briefing: Susan Alexandra is moving uptown as luxury shoppers get more selective

For this week’s Luxury Briefing, I chatted with Susan Korn, founder of jewelry brand Susan Alexandra, about the brand’s experience-focused new store, located on Madison Avenue and opening on Friday. Also, a look at Farfetch’s Lunar New Year brand partnership strategy, a luxury earnings recap and news to know. For tips or comments, you can reach me at zofia@glossy.co.As New York Fashion Week unfolds, much of the luxury conversation is focused on the very top of the market. But on Madison Avenue,...
Glossy •

Legacy skin-care brands are restructuring PDPs to stay visible in GEO AI search

At a Glossy AI Marketing Strategies event held on February 11, executives from legacy skin-care brands made one thing clear: Traditional SEO playbooks are no longer enough.Speaking at Oasis Assembly, Dawn Hilarczyk, COO of Borghese, and Hillary Hutcheson, CMO of RoC Skincare, outlined how their teams are adapting to generative engine optimization, or GEO, as AI-driven search increasingly shapes product discovery.Borghese, a more than 70-year-old Italian skin-care brand known for its Fango mud tr...
Glossy •

Confessions of a former Saks designer: 'If your retail partner is knocking you off, that’s a red flag’

Years before department store relationships became a public flashpoint, designer and independent brand owner Hadley Pollet said she saw the warning signs and chose to leave the distribution channel. Pollet is the founder of the 15-year-old Hadley Pollet brand, a luxury accessories and apparel brand known for its handcrafted details, proprietary trims and small-batch production. According to Pollet, the brand prioritizes craftsmanship, customization and long-term customer relationships over scale...
Glossy •

J.Crew bets on scarcity with The Rollneck Remix designer collaboration pop-up

For a brand with more than 100 stores nationwide, choosing not to use them is an unexpected move.That was the case with J.Crew’s launch of The Rollneck Remix — a New York Fashion Week–timed collaboration with five emerging designers — exclusively through a four-day pop-up at 75 Spring Street and online, bypassing its broader retail fleet.The project invited Buci NYC, Collina Strada, Eckhaus Latta, Patrick Taylor and Tanner Fletcher to reinterpret J.Crew’s 38-year-old Rollneck sweater, a silhouet...
Glossy •

Wolf & Badger is positioning itself as an anti-Saks to brands seeking new sales channels

For much of the last decade, independent fashion brands could scale with little more than a Shopify site and a social following. But that model is breaking down. Tariffs, tighter enforcement of de minimis rules and the collapse of once-reliable retail partners are pushing brands toward platforms that can shoulder operational complexities. That includes Wolf & Badger, a 16-year-old marketplace focused on emerging designers.The U.K.-based marketplace now receives 300-400 inquiries per month from b...
Glossy •

Luxury Briefing: Brunello Cucinelli thinks keyword search is holding luxury back

For this week’s Luxury Briefing, I sat down with Francesco Bottiglieri, chief of humanistic technology at Brunello Cucinelli, at the inaugural Shoptalk Luxe to get an inside look at the new Brunello Cucinelli AI-driven website. He broke down why most luxury websites no longer reflect how customers actually shop and how Brunello Cucinelli is trying to change that. Also, a look at the rise of experiences at luxury auctions and the latest Q4 Lyst report, as well as news to know. For tips or comment...
Glossy •

Puma is fueling engagement and community feedback with an AI platform centered on co-creation 

Puma is successfully leveraging community co-creation to learn from and engage its shopper base.In January, Puma relaunched its AI Creator platform. First introduced in 2024, AI Creator is Puma’s generative AI platform that enables fans to co-create official football kits with the brand. The second iteration of the AI-powered kit design experience allowed users to submit design-based entries, with one winning design becoming the French football club Olympique de Marseille’s official 2027–2028 th...
Glossy •

Luxury Briefing: Inside LMVH's 'quiet opulence' jewelry brand, as jewelry outpaces luxury

In this week’s Luxury Briefing, I spoke to Repossi CEO Anne de Vergeron at Shoptalk Luxe in Abu Dhabi about the brand’s design- and art-led growth. Also, a look behind the scenes at what is working for luxury brands in creator marketing. Plus, executive moves at On Holding, news to know about Alexander McQueen and Saks Off Fifth, and a new podcast episode on the 2016 trend. For tips or comments, email me at zofia@glossy.co.Fine jewelry has emerged as one of the clearest success stories in luxury...
Glossy •

As AI catches on across luxury, brands double down on emotional value

As artificial intelligence becomes embedded within luxury operations, from marketing and personalization to inventory and clienteling, brands are increasingly doubling down on what technology cannot replicate: emotional connection.Over the past decade, luxury has relentlessly optimized for ROI, investing heavily in data, CRM systems and performance marketing. And at Shoptalk Luxe, vendors and brands alike described deeper AI integration than ever before, with automation now underpinning everythi...
Glossy •

How Miu Miu Beauty used AI to ensure a successful launch

As beauty brands continue to race toward AI adoption, Miu Miu Beauty is prioritizing restraint in how — and where — the technology shows up.That’s according to the brand’s chief digital officer, Tiffany James, speaking at Shoptalk Luxe this week. James said that, after the brand’s digital team was formed in early 2025, following L’Oréal Luxe’s acquisition of the Miu Miu beauty license in 2024, it wasted no time in embracing AI. “We started using AI pretty immediately, but more for internal proce...
Glossy •

LVMH doubles down on Tiffany and Loro Piana, plays the long game through luxury’s slowdown

LVMH closed 2025 with revenue of “just over €80 billion” (approximately $87 billion) and operating free cash flow of €11.3 billion ($12.3 billion), up 8% year over year, despite slightly negative organic growth and a sharp currency headwind. “The results of the group are solid in a rather challenging, disrupted climate,” chairman and CEO Bernard Arnault said on the company’s January 27 earnings call. “2026 won’t be simple either,” he added.“LVMH seems to make the most of the difficult market env...
Glossy •

Luxury Briefing: Inside Burberry's outerwear-led recovery

In this week’s Luxury Briefing, a look at why outerwear and not reinvention is powering Burberry’s recovery. Plus, Revolve’s bet on physical retail, a Bottega Veneta exec moves to Moncler, Kering’s new C-suite appointment and the latest news to know. For tips or comments, email me at zofia@glossy.co. And if you are in Abu Dhabi for Shoptalk Luxe next week, say hi! I will be on the ground covering the big conversations in stories and social posts.After several years of repositioning under the Bur...
Glossy •

Aerie launches largest collaboration yet, focused on 'remixed vintage' and styling inspiration

Aerie launched its Emily + Meritt collaboration on Thursday. The 64-piece capsule is Aerie’s largest collaboration to date, based on the number of styles. And it marks a move into what the brand internally calls “remixed vintage,” a styling-led approach that translates nostalgic aesthetics into modern, wearable and repeat-wear products.Aerie is using the partnership to formalize a behavior it has noticed among its Gen Z shoppers; younger consumers are learning about vintage style through stylist...
Glossy •

What works to drive sales on TikTok Shop has changed, creators say

The gap between TikTok Shop creators who are scaling and those falling behind feels more pronounced than ever. Some creators are driving seven- and eight-figure sales through the platform. At the same time, content creation has become cheaper, more creators are entering the market and brands are spreading budgets across more voices. Those finding success are relying on proven formulas, which have evolved over the years.Among them are winners of December’s 2025 TikTok Shop Awards, several of whom...
Glossy •

'Our muse': Coach CEO Todd Kahn on building the brand around Gen Z

This story was originally part of the 2025 Glossy 50 feature. Click here to see all of the year’s honorees.When Coach CEO Todd Kahn talks about the brand, he rarely starts with the product. For him, the brand is about emotion and identity. “We call it expressive luxury,” he said. “It’s about putting the consumer at the center.”That focus has powered one of fashion’s strongest runs. In 2025, Coach remained the main driver of Tapestry’s growth, with its first quarter, from July 2025 to September 2...
Glossy •

Luxury Briefing: Why Harrods’ big sale swept TikTok, and what it means for luxury brands

In this week’s Luxury Briefing, how Harrods’ January sale went public on TikTok and what that visibility means for luxury pricing power. Plus, why lab-grown diamonds are gaining traction at the very top of the market, executive moves and the latest earnings. For tips or comments, email me at zofia@glossy.co.If you spent any time on TikTok over the past few weeks, you likely did not need to step inside Harrods to know its January sale was in full swing. The discounts were already mapped out onlin...
Load More