GLOSSY

Inside Kendra Scott’s strategy to turn sellout collab shoppers into loyal customers

When Kendra Scott launched its first collaboration with the fashion brand LoveShackFancy last year, the collection sold out in seconds. The success confirmed that both brands had tapped into something powerful: a shared sense of femininity and nostalgia that spoke to fans of both brands. It also revealed the growing strength of Kendra Scott’s licensing model, a strategy the company formally introduced in 2022 as part of its shift from a pure jewelry business to a lifestyle brand.Licensing has qu...

Luxury Briefing: Why luxury brands are putting new focus on eyewear

In this week’s luxury briefing, a look at how the luxury eyewear space is heating up. Also, how gold and silver prices are affecting a newly launched brand, Whatnot’s funding round, Moncler earnings, executive moves, and the latest Glossy Podcast. For tips or comments, you can email me at zofia@glossy.co.As luxury houses double down on accessories to offset slowing ready-to-wear growth, the eyewear category is becoming a key battleground for profitability. Once defined by logos and licensing, lu...

Video: How AI is redefining brands' approach to creativity and customer connection

Glossy, Digiday and Modern Retail’s AI Marketing Strategies event, held on Wednesday, convened marketing leaders, who discussed how they’re using AI in meaningful ways. Speakers explored how large­‐language models, predictive analytics and automation are enabling them to do more with less, whether that’s accelerating creative production, enabling deeper personalization or surfacing previously hidden customer insights.


The speakers answered: how marketers can build “agentic” ecosystems where A...

Kenneth Cole Productions enters a new era of leadership and creative direction

On October 15, Kenneth Cole announced Jed Berger as CEO and president, marking a move away from the company’s historically design-driven leadership toward a marketing-led approach centered on storytelling, consumer connection and purpose. The company, which distributes in 24 countries through department and specialty retailers, plans to selectively reintroduce branded retail experiences. Most of its standalone stores were closed in the mid-2010s as Kenneth Cole shifted to a wholesale-first model...

How Beekman 1802 uses AI to humanize digital marketing

At Glossy, Modern Retail and Digiday’s AI Marketing Strategies virtual event on Wednesday, Beekman 1802’s chief digital officer, David Baker, made one thing clear: AI isn’t here to replace marketers, it’s here to make them sharper.“The playbook is still being written,” Baker said. “There really are no best practices other than to keep trying.”Baker, who oversees digital and CRM strategy at the skin-care brand known for its goat-milk formulas, shared how his team is using AI to understand custome...

Luxury Briefing: Kering focuses on retail recovery and creative execution as Gucci rebuilds

In this week’s Luxury Briefing, the details of Kering’s latest earnings as the company focuses on retail recovery and Gucci rebuilds under Demna. Plus, ShopMy and Halfdays close funding rounds, Hermès names Grace Wales Bonner menswear director, Dsquared2 begins restructuring, and the latest Glossy Podcast. For tips or comments, email me at zofia@glossy.co.Kering’s third-quarter results show early signs of recovery as the group focuses on retail efficiency and Gucci’s creative rebuild under Demna...

For Kering, a $4.3 billion step back to move fashion forward

Kering’s $4.3 billion (€4 billion) sale of its beauty division to L’Oréal marks the clearest signal yet that the French luxury group is resetting around its core business: fashion.Announced on October 19 and expected to close in the first half of 2026, the agreement transfers Kering Beauté — including Creed — to L’Oréal, and grants L’Oréal 50-year exclusive licenses for Gucci, Bottega Veneta and Balenciaga fragrances and cosmetics. Gucci’s license will start after its existing agreement with Cot...

Glossy Podcast: Victoria’s Secret’s new era, Gucci’s EU fine and Armani’s leadership change — plus, Ty Haney on Outdoor Voices 2.0

This is an episode of the Glossy Fashion Podcast, which features candid conversations about how today’s trends are shaping the future of the fashion industry. More from the series →Subscribe: Apple Podcasts • SpotifyOn this week’s episode, senior fashion reporter Danny Parisi and international fashion reporter Zofia Zwieglinska unpack the week’s biggest fashion headlines. They start with the 2025 Victoria’s Secret Show, which returned to New York with a more inclusive casting lineup that feature...

Luxury Briefing: Inside Chalhoub Group’s data-led answer to luxury clienteling

In this week’s luxury briefing, the director of AI at the Chalhoub Group discusses early results from testing a generative luxury beauty assistant. Also, Fashionphile‘s U.K. launch, LMVH’s earnings, Fendi’s and Brett Johnson’s executive moves, and news to know. For tips or comments, email me at zofia@glossy.coAs luxury brands look for ways to meaningfully leverage AI, the Middle Eastern luxury fashion and beauty company Chalhoub Group is testing what happens when a chatbot becomes part of everyd...

'It’s not just about the creative directors': Inside LVMH’s fashion reset

The LVMH third-quarter earnings call pointed to a return to growth — led by strategy over creative changes, according to company leaders.“It’s not only about when the new creative directors arrive in stores,” said LVMH CFO Cécile Cabanis on the company’s third-quarter earnings call on Tuesday. “We shouldn’t only look at creative renewal. There are also plenty of innovations, retail initiatives and performance improvements that deserve applause.”Cabanis’s comment came just hours after LVMH announ...

'Sephora is everything Amazon is not': LVMH’s beauty and retail brands are quietly outperforming

Sephora and fragrances led LVMH sales in its third quarter, as customers went after small luxuries. “Sephora is everything Amazon is not,” said LVMH CFO Cécile Cabanis during the company’s earnings call on Tuesday, in response to an analyst questioning whether Amazon is a Sephora competitor. “It’s a destination where you find brands — one out of two is exclusive to Sephora — and where you meet beauty consultants. [People don’t say], ‘I’ll buy it on Amazon.’ They say, ‘I’ll go to Sephora.’”That s...

During Fashion Month, luxury doubled down on the 1 percent

Fashion Month Spring 2026 promised a creative reset. What emerged instead was a recalibration of power that firmly aligned luxury with the ultra-rich.Rather than rethinking the runway or embracing new talent, the season’s major houses doubled down on exclusivity. Celebrities and billionaires replaced influencers in the front row. Archival reissues outpaced innovation on the runway. And the messaging was clear: Luxury brands are no longer trying to reach everyone. They’re designing for the few wh...

Luxury Briefing: Inside Pandora's growth plans, backed by a new CEO and US momentum

This week, a look at Pandora’s transformation under a new CEO. Also, a buyer’s take on Paris Fashion Week, executive moves at Monica Vinader and Vestiaire Collective, news to know, and the Glossy podcast covers Paris Fashion Week. For tips or comments, email me at zofia@glossy.co.Pandora’s U.S. business has doubled since 2020, and under Luciano Rodembusch, president of Pandora North America, it continues to be a regional growth leader for he company, posting 8% like-for-like sales in the second...

How H&M used a fashion week event to power a 360-degree content strategy

H&M used London Fashion Week to prove one show can generate months of creative value. On September 18, the retailer staged a show for its Studio collection in front of 700 guests at 180 The Strand, turning the space into one part runway, one part concert and one part cultural activation. The aim was never just spectacle, but also to turn the single night into a social content engine.“We believe in liberating fashion for all,” Jörgen Andersson, H&M’s chief creative officer, told Glossy. “People d...

How H&M used a fashion week event to power a 360-degree content strategy

H&M used London Fashion Week to prove one show can generate months of creative value. On September 18, the retailer staged a show for its Studio collection in front of 700 guests at 180 The Strand, turning the space into one part runway, one part concert and one part cultural activation. The aim was never just spectacle, but also to turn the single night into a social content engine.“We believe in liberating fashion for all,” Jörgen Andersson, H&M’s chief creative officer, told Glossy. “People d...

Luxury Briefing: Are fashion films smart investments in 2025?

In this week’s luxury briefing, a deep dive into how fashion films are made and why they are becoming popular brand-building vehicles. Also, Harrods’s buying director’s highlights from Milan Fashion Week, LuxExperience’s earnings, executive moves, and the latest Glossy podcast focusing on Milan Fashion Week. For comments or tips, email me at zofia@glossy.co.Luxury’s storytelling is shifting. Campaigns and runways once defined how a brand spoke to the world, but both formats are under strain. Aud...

What OpenAI’s new checkout means for luxury

On Monday, OpenAI launched Instant Checkout, a feature that lets ChatGPT users buy products while in an AI conversation, instead of clicking out to a website. It debuted in the U.S. with Etsy sellers and will soon extend to Shopify merchants including Glossier, Skims, Vuori and Spanx. Because Shopify powers the online stores of several luxury brands, it may eventually extend to labels like Victoria Beckham and Jacquemus, according to Shopify’s merchant listings.For the 700 million people globall...

International designers turn fashion weeks into gateways to the US market

At London and New York Fashion Weeks, international brands sharpened their U.S. strategies. In London, AK/OK found a stage to showcase Indian craft to a global audience, and Rixo returned to the catwalk for its 10-year anniversary while expanding its U.S. wholesale base. And in New York, Maltese designer Luke Azzopardi made his stateside runway debut to court private clients. Together, the moves underscored how fashion weeks are doubling as launchpads for international sales.Founded in 2021 as a...

Inside Milan Fashion Week: Gucci’s high-stakes debut, Diesel’s spectacle and what’s next for Bottega

This is an episode of the Glossy Fashion Podcast, which features candid conversations about how today’s trends are shaping the future of the fashion industry. More from the series →Subscribe: Apple Podcasts • SpotifyOn this special Milan Fashion Week edition of the Glossy Podcast, international reporter Zofia Zwieglinska is joined by editor-in-chief Jill Manoff and Betches’s new style director Madeline Galassi to break down the shows, shifts and standout debuts shaping the season.The episode kic...

Luxury Briefing: Amazon Luxury’s Trisha Gregory on scaling Saks partnership and redefining marketplace prestige

In this week’s luxury briefing, Amazon Luxury’s Trisha Gregory details the platform’s Saks tie-up and brand expansion, and the reasons why Prime Video and AI will shape the future of Amazon Luxury Stores. Also, an inside look at a new luxury climate event during Climate Week in NYC, as well as Harrods and Nordstrom buyers’ takes on London Fashion Week. For tips or comments, email me at zofia@glossy.co Amazon is betting on its own customers to shop its revamped luxury shopping experience, Luxury...

Overcrowding and exclusivity exposed deeper cracks in London Fashion Week

London Fashion Week’s Spring 2026 edition was meant to showcase British fashion’s global relevance to an IRL crowd of heavyweight buyers, media and cultural voices. Instead, for many attendees, the collections were overshadowed by overcrowded venues, safety concerns, and a lack of access for both international press and leading creators.The problems came into sharp focus at one of the season’s most anticipated shows — Dilara Findikoglu’s comeback at the Barbican on Sunday. More than 100 guests w...

Exclusive: Brilliant Earth launches second Jane Goodall capsule as natural diamonds lose ground

Brilliant Earth is betting that sustainability-focused storytelling will define the next chapter of jewelry. On Tuesday, the company debuted its second collaboration with conservationist Dr. Jane Goodall, featuring limited-edition pieces crafted from recycled gold and carbon capture diamonds, which are stones grown from atmospheric carbon rather than mined from the earth.Prices for the collection were set to make ethical jewelry more accessible to younger buyers. The capsule includes 15 pieces,...

How Kate Spade's new CEO plans to revive the brand

Kate Spade is going back to basics. Its fall campaign, “Spark Something Beautiful”, launching Tuesday, is built around friendship, optimism and the kind of glossy storytelling that once made the brand a cultural force. Rapper Ice Spice, TikTok influencer Charli D’Amelio, music artist Laufey and model Reign Judge star in the spot, which shows everyday moments transformed when friends come together. “Behind every successful woman is her girlfriends hyping her up in the group chat,” Ice Spice says...

London Fashion Week Briefing: Patrick McDowell turned fashion’s next regulation into a storytelling tool

In London, Patrick McDowell debuts digital product passports and ready-to-wear on the runway. Plus, Chopova Lowena scales subculture, and eBay pushes resale.At London Fashion Week, Patrick McDowell is rewriting what it means to scale a British fashion brand in 2025. For Spring 2026, the designer staged their most personal show to date inside Battersea Power Station’s Control Room A, an Art Deco space rich in British industrial history. The show, titled “The Lancashire Rose”, was a tribute to McD...
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